Terms & Conditions

Welcome to Hers Calm. These Terms & Conditions apply to your use of our website and to any purchases made through our online store. By using our website or placing an order, you agree to these Terms.
 

About Us:
Hers Calm is an online retail brand offering beauty and wellbeing products to customers in the United Kingdom. For the purposes of these Terms, “Hers Calm”, “we”, “us” and “our” refer to the business operating under the Hers Calm brand.
Email: contact@herscalm.com

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Using Our Website:
You agree to use our website lawfully and responsibly. You must not use the website for fraudulent or unlawful purposes, interfere with its operation or security, attempt unauthorised access, introduce harmful software, or misuse, copy or reproduce our content without permission.

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Products & Product Information:
We make reasonable efforts to ensure that product descriptions, images, specifications and other information on our website are accurate and up to date.

Minor differences in colour, appearance or presentation may occur due to photography, lighting or individual screen settings. Where applicable, product instructions, warnings and safety information should always be read and followed before use.

All products remain subject to your statutory consumer rights under applicable UK law.
 

Prices & Payment:
All prices are displayed in British Pounds Sterling (GBP/£). We accept payment through Visa, Mastercard, American Express and Others. Your order can only be processed once payment has been successfully authorised.

We reserve the right to correct obvious pricing or information errors. If an obvious error affects an order you have placed, we will contact you and provide the appropriate options before proceeding where required.

Orders & Order Acceptance:
You are responsible for ensuring that all information provided when placing an order is accurate and complete. Before completing your purchase, you will have the opportunity to review and correct your order details.

An order is considered confirmed once payment has been successfully authorised, and you will receive an order confirmation by email.

In certain circumstances, such as unexpected product unavailability or an obvious error in product information or pricing, we may be unable to fulfil an order. If payment has already been taken, an appropriate refund will be provided where required.

Intellectual Property:
All content on the Hers Calm website, including our name, logo, branding, images, product descriptions, graphics, text and website design, is owned by or licensed to Hers Calm and is protected by applicable intellectual property laws.

You may use our website for personal, non-commercial purposes only. Our content may not be copied, reproduced, distributed or commercially used without our prior permission, except where permitted by law.

Website Availability:
We aim to keep our website accurate, secure and available, but we cannot guarantee that it will always be uninterrupted or free from errors. We may occasionally update, modify, maintain or temporarily suspend parts of the website when reasonably necessary.

Our Liability:
Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under UK law.

In particular, nothing in these Terms affects your statutory rights regarding products purchased from us.
We are not responsible for losses that are not reasonably foreseeable or that are not caused by our breach of these Terms, subject to your legal rights.

Changes to These Terms:
We may update these Terms & Conditions from time to time to reflect changes to our business, website or legal requirements. The latest version will be made available on our website, together with the date it was last updated.

Changes will not retrospectively affect orders already placed, except where required or permitted by law.

 

Governing Law & Contact:
These Terms & Conditions are governed by the laws of England and Wales.
Subject to any mandatory consumer rights that apply, the courts of England and Wales will have jurisdiction over matters relating to these Terms.

If you have any questions about these Terms, please contact us:
Hers Calm
Email: contact@herscalm.com

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