Frequently Asked Questions

Once your order has been processed and dispatched, you’ll receive a tracking number by email, where available. You can use this number to follow your delivery.

Our estimated delivery time is 10–15 business days after your order has been processed. Please note that delivery times may vary due to courier delays, public holidays, weather conditions or other unforeseen circumstances.

We currently ship to the United Kingdom only.

If you have any questions or need assistance with your order, you can contact us at contact@herscalm.com. Our team will be happy to help.

Yes. We accept returns and refunds in accordance with our Returns & Refunds Policy. For more information about eligibility, timeframes and how to request a return, please visit our Returns & Refunds Policy.